Refund policy
Refund Policy
(Pinterest explicitly requires this one — return window, process, and contact info clearly stated.)
We want you to love what you ordered. If something isn't right, here's how returns work:
- Return window: Items may be returned within [30] days of delivery.
- Condition: Items must be unused, unworn, and in their original packaging with tags attached.
- How to start a return: Email [] with your order number and the item(s) you'd like to return. We'll send you return instructions.
- Refunds: Once we receive and inspect your return, we'll issue a refund to your original payment method within [5–10] business days.
- Return shipping: Customers are responsible for return shipping costs unless the item arrived damaged or defective.
- Digital products: Digital downloads (planners, templates, etc.) are final sale and not eligible for return once downloaded.
- Damaged or defective items: Contact us within [7] days of delivery with photos of the issue, and we'll make it right with a replacement or refund.
Questions about a return? Reach us at [].